Your story!

The Thetis Island Volunteer Fire Department purchased our Pacific Rim Shelter in late October of 2021 after much research on what was available to us at a reasonable price and with quality manufacturing. Big Box stores had inferior shelters available but reviews showed that there were many problems with DIY construction. The Pacific Rim Shelter fitted our needs for a four-season structure to accommodate snow load, wind shear and easy upkeep that we could use to park fire apparatus underneath. We were able to order the kit to our height, width and length specifications and pick up the purchased kit in Courtenay, thus saving our volunteer department the shipping cost. The instructions for building the kit were easily followed, and through a mistake made at the manufacturing facility, when we found we were not supplied with enough bolts for the project, the owner of Pacific Rim Shelters drove down to Thetis Island himself to deliver the missing hardware. Furthermore, the Beecrofts visited our Fire Hall a year later to view the structure, and gave us some valuable tips on how to increase the safety of the structure in heavy winds. We have been very happy with this Pacific Rim Shelter since we erected it, and were impressed at how it handled snow and thaws without having to hand-clear the roof. We have since added an outdoor electrical outlet for a block heater or battery charger, and we look forward to many more years of service from this heavy duty shelter.

Love your product. I've had epic winds up here and nothing has budged! Fantastic job putting up my shelter.

Very happy with our shelter! Diane and Mark kept us fully updated throughout the order to delivery process and were also very helpful with any setup questions we had. Our RV is now happily covered. Thank-you

We have had our shelter up for less than a week but we were very pleased with the installers. They were very careful with building the shelter over our 42 foot fifth wheel - quite a challenge. We're so glad we didn't attempt to install it ourselves! We were happy with the whole process, from our initial meeting with Diane and Marc, their input and help and for keeping us up to date. Friendly and down to earth people! It's handled the rain and strong winds we've had since installation very well. Looking forward to seeing how it handles snow this winter.

Absolutely a professional experience, great follow, they quoted the job faster then expected, gave updates, job was completed on time and on budget, very happy with the outcome. Highly recommended....

Awesome product and great company. Super smooth process. Great communication from both Dianne and Mark and they were quick to answer any questions. Thanks guys!

Great Company, Great Product The Process from design to completion was smooth. Fantastic communication and customer service. Installation with the referred installers was seamless as well. Thank you Diane and Marc !

We were in need of extra covered work space and storage at our business. In 2020 we purchased two seacans and were looking into ways to put a roof over the cans that would be both aesthetically pleasing and functional. We looked at domed fabric shelters, as well as other structures with metal roofs. In the end we concluded that the product from Pacific Rim Shelters was right for our application. We were able to work with them to design a custom frame that worked for us. They helped us with the instructions for the modifications to our seacans that were needed to make in advance. Their installers were careful and efficient. We have had the shelter for over two years now and are very pleased with it.

Even though there were difficulties, my experience with Pacific Rim trailers was a pleasant one. The order was delayed for a couple of months, but that couldn’t be helped. I arranged my own delivery, as I am 300 kms away. When there was a mix up in the order, they drove 300 Kms to get here and fix it. Plus, I received a lot of tips on construction. I love my shelter. It is unique up here and is it ever tough. Diane and Mark are easy to like.

25'X 30' shelter - lots of room for 3 large vehicles and was fabulous over the winter months. Love it!

Very happy with my 40' RV shelter sold and installed by you I was initially concerned with your anchoring due to the high wind and storm here. After 2 years of use all I can say is......it's an awesome shelter and wouldn't hesitate to recommend to anyone.

Amazing customer service what a treat to actually have somebody care about there product and to make sure you leave a happy customer Thanks Rod